Terms of Service

By creating an account or using Limuxa, you agree to these terms. If you use the service on behalf of an organisation, you confirm you have authority to bind that organisation.

Limuxa provides tools to build AI agents that interact with your customers across messaging channels. Features and limits depend on your plan and may evolve over time.

• Keep your credentials confidential. You are responsible for activity in your workspace.
• Provide accurate account information and keep it up to date.
• You must be legally able to enter into a contract in your jurisdiction.

You agree not to use Limuxa to:

• Send spam, unlawful, deceptive or harassing messages.
• Process personal data unlawfully or without a valid legal basis.
• Reverse engineer, resell or overload the platform.
• Impersonate a person or entity you do not represent.

You retain ownership of the content you upload — assistants, knowledge, contacts, conversations. You grant us a limited license to host and process it solely to deliver the service.

Assistants can make mistakes. You are responsible for reviewing outputs before acting on them in high-stakes contexts. Do not present AI answers as legal, medical or financial advice unless a qualified human has reviewed them.

Paid plans are billed monthly through our payment provider. You can upgrade, downgrade or cancel from the Billing page. Fees paid are non-refundable except where required by law.

We may suspend or terminate accounts that violate these terms or put the platform at risk. You may stop using the service at any time by cancelling your subscription and deleting your workspace.

The service is provided "as is". We do not guarantee that it will be uninterrupted, error-free, or that AI outputs will always be accurate.

To the maximum extent permitted by law, Limuxa is not liable for indirect, incidental or consequential damages. Aggregate liability is limited to the fees you paid in the twelve months preceding the claim.

We may update these terms as the product evolves. Material changes will be communicated in the app or by email.

Questions about these terms: legal@limuxa.com.